Overview
The South African Society of Sedation Practitioners (SOSPOSA) is committed to providing high-quality educational products, training courses, and events to our members. This policy outlines our refund and cancellation terms for all purchases made through sosposa.co.za.
1. Membership Fees
1.1 Annual Membership
- Membership fees are non-refundable once your account has been activated.
- Membership runs for 12 months (or 24 months for Student and Registrar categories) from the date of activation.
- Memberships do not automatically renew.
2. Online CPD Courses
- All online CPD courses are non-refundable once access has been granted.
- If you experience technical difficulties, contact us within 7 days of purchase.
3. Conferences and Events
| Time Before Event | Refund Amount |
|---|---|
| More than 30 days | 100% refund (less R150 admin fee) |
| 15–30 days | 50% refund |
| Less than 15 days | No refund |
You may substitute another delegate at no charge with 7 days notice. If SOSPOSA cancels an event, you will receive a full refund.
4. Self-Appraisal Certificate
- Before submission: Refund available within 30 days (less R250 admin fee)
- After submission: No refunds, regardless of outcome
- Unsuccessful applicants may resubmit free within 12 months
5. How to Request a Refund
Email office@sosposa.co.za with:
- Full name
- SOSPOSA membership number
- Order number
- Reason for refund
Refunds are processed within 5–7 working days to your original payment method.
6. Contact Us
Email: office@sosposa.co.za
CPD Queries: cpd@sosposa.co.za
Office Hours: Monday to Friday, 08:00 – 16:00 (SAST)
SOSPOSA is a Special Interest Group of SASA and the exclusive provider of HPCSA-accredited sedation training in South Africa.